PAYMENT AND TRANSACTION POLICY
1. Business Identity and Billing Information This website (www.gripnestrack.com) and the gripnestrack brand are operated by Gallus Online Ltd. Our business registration, website information, and payment processing registration details remain consistent. Upon completion of a transaction, your bank or credit card statement will display Gallus Online Ltd as the billing descriptor.
2. Payment Processing Transactions are processed via Stripe. Stripe acts as an independent payment processor and not as a partner. Customers are not required to hold or log into a Stripe account to complete a purchase. To maintain transaction integrity and manage potential fraud, Stripe periodically conducts risk assessments and monitors for anomalous activity. All payment procedures are handled with robust encryption protocols to facilitate reliable processing.
3. Accepted Payment Methods We support the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Supported electronic wallets
Please note: Order processing and dispatch timelines are governed by our separate Shipping Policy.
4. Data Protection and Compliance We are committed to the protection of customer data in accordance with UK and European regulations. This website utilizes a cookie consent banner; non-essential cookies are only enabled upon the visitor’s explicit acceptance. For full details regarding data handling and privacy, please refer to our Privacy Policy page.
5. Customer Support Should you have any inquiries regarding the transaction process, our support team will respond to your email correspondence within 24 to 48 hours.
- Email: clothes@gripnestrack.com
- Phone: +44 2072218520
- Company and Warehouse Address: 50 Broadway, London SW1H 0BL, United Kingdom
- Company Registration Number: 13189715
- VAT Number: GB377022010
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